Master Your Culinary Journey

×

Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using CertifyCook Mentors services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

CertifyCook Mentors provides professional culinary education, certification programs, and mentorship services for aspiring chefs and culinary professionals.

3. User Obligations

• Provide accurate and complete information during registration
• Maintain confidentiality of account credentials
• Comply with all applicable laws and regulations
• Respect intellectual property rights

4. Program Enrollment

Enrollment in our programs requires completion of application process, payment of applicable fees, and acceptance of program-specific requirements.

5. Payment Terms

All program fees must be paid according to agreed payment schedules. Refund policies vary by program and are detailed in enrollment agreements.

6. Intellectual Property

All course materials, curricula, and proprietary content remain the exclusive property of CertifyCook Mentors and are protected by copyright law.

7. Limitation of Liability

CertifyCook Mentors shall not be liable for any indirect, incidental, or consequential damages arising from use of our services.

8. Governing Law

These terms are governed by the laws of New York State and any disputes shall be resolved in New York courts.

×

Privacy Policy

Last Updated: December 2024

1. Information We Collect

• Personal Information: Name, contact details, emergency contacts
• Educational Information: Culinary background, certifications, program progress
• Technical Information: IP address, browser type, usage patterns
• Communication Records: Emails, calls, and consultation notes

2. How We Use Your Information

• Provide culinary education and certification services
• Communicate about programs, schedules, and updates
• Process payments and maintain financial records
• Improve our services and develop new programs
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell or rent personal information. We may share information with:

• Partner culinary institutions for certification purposes
• Payment processors for transaction handling
• Legal authorities when required by law
• Service providers under strict confidentiality agreements

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

5. Your Rights

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of personal information
• Opt-out of marketing communications
• Port your data to another service provider

6. Cookies and Tracking

We use cookies to improve website functionality and analyze usage patterns. You can control cookie settings through your browser preferences.

7. Contact Information

For privacy-related questions, contact us at [email protected] or +1 (212) 555-8429.

×

Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies (Always Active)

• Session Management: Maintain your login status and preferences
• Security: Protect against fraudulent activity and security threats
• Form Data: Remember information you've entered in forms

Analytics Cookies (Optional)

• Usage Analytics: Understand how visitors interact with our website
• Performance Monitoring: Track page load times and technical issues
• Content Optimization: Determine which content is most valuable

Marketing Cookies (Optional)

• Advertising: Show relevant ads based on your interests
• Social Media: Enable sharing on social platforms
• Retargeting: Display our ads on other websites you visit

Managing Cookie Preferences

You can control cookie settings through:

• Our cookie consent banner when you first visit
• Your browser settings and preferences
• Third-party opt-out tools for advertising cookies

Third-Party Cookies

Some cookies are set by third-party services we use:

• Google Analytics: Website traffic and user behavior analysis
• Payment Processors: Secure transaction processing
• Social Media Platforms: Social sharing and integration features

Cookie Retention

Cookie retention periods vary by type:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for specified periods (typically 1-24 months)
• Analytics Cookies: Retained for 26 months maximum

Contact Us

Questions about our cookie policy? Contact us at [email protected].

×

DMCA Policy

Last Updated: December 2024

Copyright Protection

CertifyCook Mentors respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid takedown notices.

Reporting Copyright Infringement

If you believe your copyrighted work has been used on our website without authorization, please provide our DMCA agent with the following information:

Required Information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that the use is not authorized
• Statement of accuracy and authorization to act on behalf of copyright owner

DMCA Agent Contact

CertifyCook Mentors DMCA Agent
1247 Culinary Avenue
New York, NY 10001
Email: [email protected]
Phone: +1 (212) 555-8429

Counter-Notification Process

If you believe your content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of removed content and its location
• Statement under penalty of perjury that removal was a mistake
• Consent to jurisdiction of federal district court
• Agreement to accept service from the complaining party

Repeat Infringer Policy

We reserve the right to terminate accounts of users who are found to be repeat infringers of copyrighted material.

Response Time

We typically respond to valid DMCA notices within 24-48 hours. Content may be temporarily disabled during investigation.

False Claims

Submitting false DMCA claims may result in liability for damages, including legal fees and court costs under Section 512(f) of the DMCA.

×

GDPR Compliance

Last Updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of Access (Article 15)

• Request confirmation of data processing
• Obtain copies of your personal data
• Receive information about processing purposes and duration

Right to Rectification (Article 16)

• Correct inaccurate personal data
• Complete incomplete personal data
• Update outdated information

Right to Erasure (Article 17)

• Request deletion of personal data
• Exercise "right to be forgotten"
• Withdraw consent for data processing

Right to Restrict Processing (Article 18)

• Limit how we use your personal data
• Suspend data processing activities
• Maintain data without active processing

Right to Data Portability (Article 20)

• Receive your data in structured, machine-readable format
• Transfer data to another service provider
• Move data between different services

Right to Object (Article 21)

• Object to data processing for direct marketing
• Opt-out of profiling activities
• Stop processing based on legitimate interests

Lawful Basis for Processing

We process personal data based on the following legal grounds:

• Consent: You have given clear consent for specific purposes
• Contract: Processing is necessary for service delivery
• Legal Obligation: Required by law or regulation
• Legitimate Interests: Necessary for business operations

Data Processing Activities

Activity	Legal Basis	Retention
Student Registration	Contract	7 years
Marketing Communications	Consent	Until withdrawal
Website Analytics	Legitimate Interest	26 months

International Data Transfers

When transferring data outside the EU, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable
• Explicit consent for specific transfers

Data Protection Officer

Contact our Data Protection Officer for GDPR-related inquiries:

Email: [email protected]
Phone: +1 (212) 555-8429
Address: CertifyCook Mentors, 1247 Culinary Avenue, New York, NY 10001

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days and may request identity verification for security purposes.